TidyMe Crew
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  2. Knowledge base

General

Information

  • How to contact us
  • Working as an independent contractor via ABN
  • In what cities is TidyMe operating?
  • About TidyMe
  • I want to refer a friend!
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How to get more 5 stars - Tips from Top Rated Crew

  • Basics to be done
  • Dusting and Wiping surfaces
  • How to clean Floor
  • Attention to Detail
  • Check our videos from Top Rated Crew!

Policies and Payments

  • Holidays and Leaving TidyMe
  • Rules and Guidelines
  • Insurance
  • Payments
  • Can I bring someone with me to a job?
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On the Job

Using the platform

  • What does blue, green and red jobs means in my calendar?
  • Your availability in the system
  • How do I know if I've accepted a regular customer?

Before the job

  • What are extra services?
  • Accepting Jobs
  • I want to reschedule or cancel a job
  • Accepting jobs
  • How to check in and out of a house
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At a job

  • I cannot enter the property - customer is not answering the door or customer is not at home
  • What does my customer expect?
  • Do I have to add a Claim if the customer requested Extra Services or Extra Time?
  • The vacuum is not working or you can't find it
  • Something is broken
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TidyMe Crew App

App for iPhone

  • How to download TidyMe app

App for Android

  • How to download the app
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