Can we keep any keys from customers?

If your customer asked if you could keep their key, please explain that we don't offer this service anymore. We only keep keys for offices and commercial customers. 

House cleaning customers can still leave their keys out for you hidden under the mat, inside the letterbox or in a padlock for example. Please be sure to place the key back where they have requested to avoid any replacement or the extra cost of having to hire a locksmith in case of a missing or displaced key.

If you end of holding any keys from customers, please return them to the customer as soon as you are removed from the job or platform. If not, you liable for replacement or the extra cost of having to hire a locksmith in case of a missing or displaced key.

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